Shipping policy

Chunk Allure Shipping Policy

At Chunk Allure, every order is prepared with care. Because our shop offers a combination of handmade, made-to-order, ready-to-ship, and partner-fulfilled products, processing and delivery times may vary depending on the items in your order.

Handmade & Made-to-Order Items

Our handmade products, including chunky knit blankets, cardigans, and other handcrafted items, are created specifically for you.

Please allow 7–14 business days for production BEFORE your order ships.

Production time is separate from shipping/transit time. Once your handmade item has been completed and shipped, you will receive tracking information at the email address provided with your order.

During holidays, seasonal launches, periods of high order volume, or other circumstances that affect production, processing times may be longer. If a significant delay affects your order, we will contact you.

Ready-to-Ship & Partner-Fulfilled Products

Apparel, beauty, skincare, hair care, wellness products, teas, herbs, and other curated items may be fulfilled directly by Chunk Allure or by one of our trusted third-party suppliers or brand partners.

Processing and shipping times for these products may vary by supplier, product, and destination. Estimated delivery information may be provided at checkout when available.

Orders With Multiple Products

Orders Containing Multiple Items

Chunk Allure offers a variety of products, including handmade, made-to-order, and curated items. Because products may have different processing and fulfillment times, items within the same order may ship separately.

Handmade and made-to-order items require 7–14 business days for production before shipping. Other items in your order may be processed and shipped sooner.

If your order contains multiple items:

Your order may arrive in separate packages.
Packages may have different delivery dates.
You may receive more than one shipping confirmation and tracking number.
Receiving one package before another does not mean the remaining items are missing.

Please refer to your tracking information for updates on each shipment. If you have questions about your order, contact support@chunkallure.com with your name and order number.

U.S. Shipping

We currently ship throughout the United States. Shipping rates are calculated according to the shipping options available for your order and may vary based on weight, package size, destination, and product fulfillment method.

Any estimated delivery date shown at checkout begins after applicable processing or production time unless otherwise stated.

Canada & United Kingdom Shipping

Chunk Allure currently offers international shipping to Canada and the United Kingdom on eligible products.

International shipping rates and available services are calculated at checkout based on the order and destination.

International customers may be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country unless those charges are specifically shown as prepaid or collected at checkout.

Some products, particularly beauty, wellness, herbal, tea, hair care, or partner-fulfilled products, may not be eligible for shipment to every international destination.

Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has shipped.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery times may be affected by weather, holidays, customs processing, carrier delays, or other circumstances outside of Chunk Allure's control.

We will assist with available tracking information when possible, but carrier delivery estimates are not guaranteed unless expressly stated otherwise.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us immediately at support@chunkallure.com if you notice an error in your shipping information. We cannot guarantee that an address can be changed once an order has entered production, processing, or fulfillment.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Stolen or Damaged Packages

If your package arrives damaged, please contact us promptly at support@chunkallure.com and include your order number, photos of the package, and photos of the damaged item.

If tracking shows an order as delivered but you cannot locate it, please check with household members, neighbors, your local carrier, or other secure delivery locations first. Contact us if additional assistance is needed.

Claims for lost, damaged, or missing shipments may be subject to the applicable carrier's investigation and claim procedures.